Dr. Steve Villachica has consulted and worked in business, government, and non-profit settings for more than 25 years. As Chief Learning Officer of DLS Group, Inc., of Denver, Colorado, he collaborated with colleagues to create large-scale performance support systems, e-learning, instructor-led training, job aids, and a host of award-winning performance improvement solutions for pharmaceutical companies, law enforcement agencies, securities companies and regulators, the Intelligence Community, and others. His research interests include specifying employer expectations of entry-level instructional designers as well as identifying and leveraging organizational expertise.